Privacy Policy
True Life Chiropractic | Anchorage, Alaska
Effective Date: 10/22/2025
At True Life Chiropractic (TLC), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule appointments, or engage with our clinic online or in person.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you in several ways:
A. Information You Provide to Us
When you interact with our website, fill out a contact or appointment form, or communicate with our office, we may collect:
-
Your name, phone number, and email address
-
Your appointment preferences or inquiry details
-
Any information voluntarily provided in a contact form or message
If you become a patient, additional medical or personal information is collected and protected under our HIPAA Privacy Policy, available separately.
B. Automatically Collected Information
When you visit our website, certain data is collected automatically, such as:
-
IP address
-
Browser type and version
-
Device type (desktop, tablet, or mobile)
-
Pages visited and time spent on the site
-
Referring website or search engine
This information is used only for analytics and website improvement.
C. Cookies
Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences.
You can disable cookies through your browser settings at any time.
2. How We Use Your Information
We use your information to:
-
Respond to inquiries and appointment requests
-
Provide chiropractic, massage, and wellness services
-
Improve website performance and user experience
-
Send occasional updates, health tips, or special offers (only if you’ve opted in)
-
Maintain compliance with healthcare laws and ethical standards
We do not sell, rent, or trade your information to third parties.
3. How We Protect Your Information
We implement a combination of physical, electronic, and administrative safeguards to ensure your information remains secure.
-
Website forms are encrypted (SSL).
-
Patient records are stored in secure, HIPAA-compliant systems.
-
Staff are trained on confidentiality and data protection.
-
Access to sensitive data is restricted to authorized personnel only.
Despite our best efforts, no electronic system is completely immune to security risks; however, we continuously monitor and improve our data protection practices.
4. Information Sharing
We only share your information when necessary to:
-
Provide or coordinate care with authorized healthcare providers
-
Process insurance claims or billing (if applicable)
-
Comply with legal or regulatory obligations
We will never share your personal or medical information without your consent unless required by law.
5. Third-Party Links
Our website may include links to third-party sites, such as social media pages, scheduling tools, or educational resources.
We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
6. Your Privacy Choices
You have the right to:
-
Request access to or correction of your personal data
-
Opt out of receiving marketing or promotional emails
-
Disable cookies in your browser
-
Request deletion of your information (where applicable by law)
To make a privacy-related request, please contact us using the information below.
7. Children’s Privacy
Our website and services are intended for individuals 16 years and older.
We do not knowingly collect personal information from children under 13. If we learn that such information was provided, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations or clinic operations. The “Effective Date” above will always reflect the latest version. Updates will be posted on this page.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
True Life Chiropractic
📍 2602 Fairbanks Street
Anchorage, AK 99503
📞 (907) 646-2225
📧 [email protected]
True Life Chiropractic — We Got Your Back.
Your health, privacy, and trust are always protected with TLC.